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IDProjectCategoryView StatusLast Update
0001157T99X171.00 SKB EagleSWpublic2021-06-23 09:40
Reporter(ALTech) Younkwang Jung Assigned To(ALTech) Younkwang Jung Due Date
PrioritynormalSeveritys2-severeReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001157: [Eagle][ATV][VOC] booting fail
DescriptionHi Kerwin

FW : v15.522.60

I received the content from SKB that there was a booting fail issue.

Both STBs were operating normally after reset.
Please check the attached log file and let me know if there is any issue.

Thank you
YK.Jung
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User List (ALTech) SY Yoon

Activities

(ALTech) Younkwang Jung

2021-02-27 18:30

developer  

28cdc40973d8.zip (248,134 bytes)
8CC84B0B0B4B.zip (393,202 bytes)

(SW) Kerwin Chen

2021-03-02 09:02

developer   ~0006174

Hi Mr. Y.K. Jung,

Could you get more information about "booting fail" ?
What does these user seen while issue happen ?
From the log files, Android did sent "BOOT_COMPLETED" to application which means booting is completed.
After Android system finish booting, the next step is to display "Home UI" to end user.
Maybe Digicap review log first to check if there is anything wrong.
Thanks !

(ALTech) Younkwang Jung

2021-03-03 10:36

developer   ~0006192

Hi Kerwin

These two issues were discussed with digicap and treated as no issue.
We will update it again if there is an additional VoC issue.

I'll check the BOOT_COMPLETED and deliver it to you if it doesn't exist.

Thank you for your help
YK.Jung

Issue History

Date Modified Username Field Change
2021-02-27 18:30 (ALTech) Younkwang Jung New Issue
2021-02-27 18:30 (ALTech) Younkwang Jung Status new => assigned
2021-02-27 18:30 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2021-02-27 18:30 (ALTech) Younkwang Jung File Added: 28cdc40973d8.zip
2021-02-27 18:30 (ALTech) Younkwang Jung File Added: 8CC84B0B0B4B.zip
2021-02-27 18:31 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2021-03-02 09:02 (SW) Kerwin Chen Note Added: 0006174
2021-03-03 09:53 (SW) Jacky Chiang Assigned To (SW) Kerwin Chen => (ALTech) Younkwang Jung
2021-03-03 09:53 (SW) Jacky Chiang Status assigned => feedback
2021-03-03 10:36 (ALTech) Younkwang Jung Note Added: 0006192
2021-06-23 09:40 (ALTech) Younkwang Jung Status feedback => closed
2021-06-23 09:40 (ALTech) Younkwang Jung Resolution open => fixed